A – Z

Our constantly-manned service desk coordinates service delivery to clients nationwide. Whether you have an emergency to deal with immediately, a planned or routine task to schedule in or a general question about your facilities management contract, there is always someone available to talk to.

Consultancy on the design and development of buildings and premises, whether brand-new or extensions or upgrades to existing assets. This includes all necessary liaison and negotiation with third parties and ensures that building proposals are in line with all relevant legal and regulatory compliance.

Comprehensive assessment and evaluation of building conditions, with recommendations for improvement wherever necessary. Such surveys ensure the safety of workers, energy efficiency and enable lifecycle planning in line with business growth goals.

End-to-end support with the development, submission and amendment process for any building regulation application. We can also provide advice on previously submitted applications and with responding to failed applications.

We offer a full range of internal and external caretaking services, utterly bespoke to the organisation in question. Caretaking can be 24/7 or for set hours per week, proactive or responsive to incidents and tasks as they arise. These services optimise your premises and proactively maintain your entire environment.

A wide variety of vending, catering and hospitality services to suit organisations of all sizes. Our services ensure that employees, visitors or both have access to refreshment when needed on an ongoing basis.

Daily, weekly and monthly scheduled cleaning programmes are all supported, as well as specialist and intensive cleaning events. Our cleaning services cover all internal and external environments, including window cleaning and gutter cleans, and always work to comply with health and safety regulations, including in highly regulated environments.

We operate as the Contract Administrator for the purposes of discrete work packages issued on a task by task basis and ensure the duties specified are delivered. The service includes the preparation and issue of contract documents and management and monitoring of work to establish any deficiencies or discrepancies in the contract delivery.

Consultancy on the best course of action with dilapidated and damaged premises, whether repair work, upgrades or replacement.

We produce, verify and update all electronic drawings and floor plans, providing you with a clear and accurate blueprint for regulatory audits, building and architectural projects.

A range of services to ensure that your organisation uses energy as efficiently as possible, from choosing the most appropriate supplier to putting tools and processes in place to optimise energy usage. We can also advise on on-site energy sources such as generators and solar panels.

Gardening design and maintenance, adjusted seasonally to ensure that all areas are well-maintained and attractive. From simple grass cutting and leaf collection to end-to-end landscape design and maintenance, our services cover the full spectrum.

Design and management of car parks, pathways and other outdoor areas to ensure optimal use of space, an attractive and efficient layout and safety for all users.

A proactive approach to the management of physical assets and premises, maximising their useful lifespan and ensuring a long-term approach to upgrades, repairs and replacements. This is carried out in conjunction with broader business planning, to ensure a management strategy which supports your organisational goals.

Management of all relevant systems and equipment, ensuring optimal performance and energy efficiency. we make regular scheduled visits to undertake the inspection and maintenance tasks in accordance with:

• Manufacturer’s recommendations
• BS/EN standards
• SFG 20 (Building and Engineering Services Association)
• BSRIA (Building Services Research and Information Association)
• CIBSE (Chartered Institution of Building Services Engineers)

Consultancy and advice under the terms of the Party Wall Act, including arrangement of party wall surveys.

One-off and ongoing pest control programmes, ensuring that your organisation complies with health and safety regulations. Pest control prolongs the lifespan of your buildings and grounds, protects electrical and mechanical systems from damage and ensures good hygiene practices throughout your organisation.

We organise, undertake and evaluate a wide range of repair and maintenance work to keep your physical premises in optimal condition. Planned maintenance ensures a background level of quality control, whilst reactive maintenance responds to one-off incidents and faults.

End-to-end support with the development, submission and appeals process for any planning application, ensuring that you can continue to develop your premises in line with changing business needs and growth, in the most cost-effective and efficient manner possible.

We undertake the management of all health and safety involved with any new construction project, working to the Construction (Design & Management) Regulations (CDM 2015).

We know how complicated the processes of procuring, implementing and evaluating facilities management programmes can be, especially when multiple different services are being managed simultaneously. Our project management services help you to deliver complex change programmes seamlessly and transparently.

Multiple levels of service are available according to the scale and scope of your organisation, from one-off reception and porter staff to assist with unique events, to 24/7 concierge services for all employees and guests.

We carry out all the maintenance and repair work required for you to comply with relevant legal and regulatory frameworks, from the general to the sector-specific. We provide detailed audit trails and records of all work done so that you can demonstrate compliance on request, and on an ongoing basis.

A range of consultancy and advisory services to ensure a strategic, long-term view of estates management in line with your organisation’s goals and future planning.

We offer support with selecting the most appropriate utilities providers and packages for your organisation’s needs, negotiating contracts and managing the procurement process end-to-end. We work to your organisation’s energy efficiency and environmental guidelines and consider emergency utilities provision and the requirements of specialist equipment too.

These services improve the value of premises and services by examining and evaluating their function, enabling you to maximise the efficiency and effectiveness of buildings, utilities and third parties.

Our waste management services are efficient, discreet and integrated wherever necessary with sustainability policies, business waste recycling targets and disposal streams.

We ensure that all water supplies meet hygiene requirements for drinking, cleaning and other uses, helping you comply with relevant health and safety standards.

We specialise in legionella control, prevention and risk management. Our services comply with the very latest regulations including:

• microbiological sampling (UKAS accredited)
• Ongoing risk assessment and management
• Service and maintenance schedules
• Control schemes and compliance management

A range of seasonal work to ensure safety for drivers, cyclists and pedestrians, with hard landscaping protected and maintained throughout the colder months.